About Us
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Our Commitment To You
Our mission is to redefine junk removal in Charlotte, NC through reliability, white-glove service, and an effortless customer experience. As a family-owned company, we take pride in delivering prompt, professional service with genuine care — making it simple to reclaim your space.
As a small, family-owned team, we bring professionalism, care, and a touch of white-glove service to every job — and yes, your junk hates to see us coming
Meet Our Haul Hero Junk Removal Team
Brandon Jones
Owner and FounderBrandon is the founder and owner of the company, committed to delivering high-quality service. A North Carolina native and long-time Charlotte resident, he’s focused on raising the standard for junk removal through reliable service and a better customer experience.
Hank Patterson
Junk Removal SpecialistA Charlotte native with a natural focus on service, he brings a friendly attitude and dependable work ethic to every job. He takes pride in helping customers and isn’t afraid to get his hands dirty, staying hands-on and ready to tackle any task.
Emily Jones
Admin and MarketingBehind the scenes, she keeps everything running smoothly with a focus on operations and marketing. She supports the team through organization, communication, and thoughtful strategy that keeps things moving forward.