Frequently Asked Questions

Home » FAQ

Questions Answered — Before Your Junk Has a Chance to Hide

  • We offer a variety of junk removal services, including:

    • Garage cleanouts

    • Move-in, move-out, and real estate cleanouts

    • Exterior junk removal

    • Appliance and bulk item removal

    Not sure if your project falls into one of these categories? No problem. Give us a call or fill out our online quote form with photos of your items, and we’ll let you know how we can help.

  • To maintain safety and uphold our high service standards, we do not remove the following items:

    • Dirt or gravel

    • Concrete or masonry

    • Roofing shingles

    • Hazardous waste

    • Chemicals or paint

    • Large-scale demolition debris

    • Heavy interior carry-outs

    Why: These items require specialized handling or equipment, and removing them could compromise safety and efficiency.

  • Yes. We require someone to be present at the time of pickup so we can confirm the final quote in person and receive approval before removing any items.

    This helps ensure clear communication, accurate pricing, and a smooth, hassle-free experience for everyone involved.

  • Our pricing is based on how much space your items take up in the truck, the type of materials being removed, and the labor involved.

    We’ll provide an initial estimate during scheduling, then confirm the final quote once we see everything in person before starting the job.

  • We currently ask that all items be placed outside or in a garage with easy access prior to pickup.

    This allows our team to complete removals safely and stay on schedule for all customers.

    If you have questions about item placement before your appointment, feel free to reach out — we’re always happy to help.

  • Absolutely. We are fully insured and committed to providing safe, professional junk removal services.

    From careful item removal to respecting your property, our goal is to make the entire process stress-free and dependable from beginning to end.